A response in less than three hours - and a favorable one as well . . .
We apologize for any inconvenience this has caused you. The missing ream of paper will be reshipped to you at no charge. Delivery is scheduled for 5/28/09 via UPS between the hours of 9 a.m. and 5 p.m.
To track your order just click on the following link:
www.staples.com/orderstatus
I'm impressed. Almost makes me want to double down on my next order of Gel Impact pens . . .
Seriously, that's good customer service. Have to give them a plug in the next book . . . or at least not blow them up . . .
2 comments:
The question here is who actually stole the ream of paper in the first place. Once that question is answered I'm sure blowing them up will be the only reasonable answer......Chris.....
The funny thing is - the replacement package was opened as well . . .
Post a Comment