Or perhaps I should say, comes to its senses . . .
(CBS/AP)WASHINGTON - U.S. soldiers returning from Afghanistan posted a YouTube video complaining that they had to pay Delta Air Lines $2,800 out of pocket to check extra bags, prompting an onslaught of online comments critical of Delta and at least one boycott effort.
The video went online late Tuesday. By Wednesday afternoon — nearly 200,000 views later — Delta had posted a blog message saying it had revised its bag fee policy for troops. The airline had been allowing troops traveling coach class three free bags, but was imposing a $200 fee on a fourth bag. Now Delta — in a statement attributed to a company social media director — says fourth bags will be free.
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